What We Do
You Are Our Most Important Client
Even the most sophisticated algorithms can’t grasp the nuances of your business, help you define your long-term objectives, or answer your call at 8pm on a Friday. That’s why Admeld offers personalized support to all of our clients, 24 hours a day, 7 days a week.
- Dedicated Account Management
- Around The Clock Incident Response
- Express Implementation Support
- Support Portal & Knowledge Base
The Admeld Client Support Team
At Admeld, there are no call centers and nothing is outsourced. Our client service team members are friendly, consultative, and they know your business inside and out. Before they joined us, many of them worked in ad operations for big publishers like Disney, NBC Universal, Fox Interactive, CBS, WebMD and others.
This is seriously the best support I've ever received from a team. Our account manager has gone above and beyond our expectations. Professional, timely, and well educated.— Beth Condra, Director of Advertising at Grooveshark
Fast Kickoff, Painless Implementation
Whatever your site configuration, whatever your existing demand relationships, the client service team will make sure that implementing Admeld is quick and easy. In fact, we get most of our clients up and running in a matter of days.
Support Portal & Knowledge Base
Have questions? The Admeld support portal and knowledge base combines advanced issue tracking with video tutorials, optimization best practices, and more to make sure the answer is just a few clicks away.